Future of CIO – Running Indispensable IT: How to Scrutinize IT Effort via the Business Lens?

It has become more obvious that information is the real source of business innovation. IT will continue to be a critical department.

IT is one of the most invaluable assets of the business besides people, IT is also perhaps one of the most expensive investments in modern organizations today. Many IT organizations are at the cross-road, either keep providing commodity IT service as a business support center – becoming irrelevant, or contribute to the top line business growth by leveraging technology as a means to an end. How can contemporary CIOs put “Chief Investment Officer,” hat on, scrutinize IT effort from the business lens and make the IT organization indispensable?

IT investment in the business can often become the decisive factor to run a high-performance organization with a long-term perspective: IT investment is usually costly. Considering many companies across sectors making a huge investment in sophisticated information & technology tools are greatly wasted because the appropriate processes to leverage those tools are not implemented or adopted smoothly. More often than not, IT can lift or break the business in a shorter time spectrum.

More of the Future of CIO post from Pearl Zhu

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