31
Jul 12

Computerworld – Want project success? Engage stakeholders

Situation: You know how important stakeholder engagement is in ensuring project success so you have made a genuine effort and have spent a lot of time trying to get stakeholders involved only to find that they are disinterested, or even worse, against the project altogether. You ask: ‘What am I doing wrong?’

The key to engaging stakeholders in any project is to have a good understanding of their priorities, Kaylene O’Brien, a technology partner at Deloitte Consulting, said. As much as you may want your project to be at the top of their minds, show that you understand they have other business demands and priorities.

“Quite often there is push back from the business units and the stakeholders because often that expectation comes from very little notice and the stakeholders continue to have their business-as-usual demands.

More of the Computerworld article from Rebecca Merrett


30
Jul 12

GigaOM – News flash: company boards are starting to ‘get’ IT — Cloud Computing News

Techies know how important IT is to a company’s success — what IT pro would ever say that IT doesn’t matter? But new research indicates that the boards of directors that are supposed to guide corporate strategies, are starting to get that message as well.
A survey of 175 board members by Gartner and Forbes found that improving IT was rated as important as boosting sales in terms of overall priorities.

This is particularly interesting since directors are not a particularly tech-savvy bunch — only 16 percent of directors have any background in IT, according to Gartner VP and Distinguished Analyst Jorge Lopez.

The takeaway for IT professionals is that they must paint the IT investments they want to make in business terms that the board understands, for example showing how these improvements can cut costs, streamline the supply chain and/or improve the product mix. (In related news, The Technology Business Management Counsil released a publication Monday that talks up the need for CIOs to run IT as a business.)

GigaOM – News flash: company boards are starting to ‘get’ IT — Cloud Computing News


26
Jul 12

ZDNet – Why the 2012 Summer Olympics might melt the Internet

Summary: The 2008 Beijing and 2010 Vancouver Games streamed Olympics video without a hitch. But 2012 could be different.

Way back in 2008 I wrote a series of articles highlighting the video streaming technologies behind the Beijing Summer Olympics. At the time, there was actually some some real concern that demand for watching the video feeds that were live broacast from the event using personal computers would overwhelm Internet pipes at at major ISPs, causing widespread broadband performance issues for residences and businesses.

As it turned out, the video was delivered just fine, and no services at ISPs were disrupted. Much of this was credited towards the resiliency of the solutions and partners that NBC chose — Akamai Technologies was used for static content and Limelight Networks was used for the live video streams.

That they were both able to accomplish this from around the world and through their network of distributed datacenters and peered ISP connections is nothing short of incredible.

In 2010, Akamai itself was chosen for the streaming technology for Vancouver, and yet again, the video streamed with no problems.

ZDNet – Why the 20112 Summer Olympics might melt the Internet


14
Mar 12

TechRepublic – The importance of network effects for cloud computing

Takeaway: Thoran Rodrigues explains “network effects,” which is the effect that users have on the popularity and reach of a service or product. Will cloud computing break some of these traditional networks?

Network effects are some of the strongest forces in the world of technology today. They are partly responsible for the success of both traditional software, such as the Windows OS, and of services such as Google and Facebook. But what exactly are these network effects? As Wikipedia tells us, a network effect is the effect that the user of a service (or product) has on the value of the service (or product) to other users. Social networks such as Facebook are the quintessential example: the more users are in a network, the more valuable that network becomes, both for participating users and for potential new ones. After a while, people join the network simply because everyone they know is there.

Companies are always keen on exploiting network effects since they create a subtle form of lock-in. Users won’t change networks unless a significant percentage of people change first, so it is much harder for new players to enter the market. This was recently demonstrated by Google+. In spite of Google’s brand and marketing power, only a small percentage of users effectively adopted this new social network. The user’s viewpoint is this: “All my friends are on Facebook, so I’ll only go to Google+ if they go too.” But their friends will only go if all their friends’ friends go, and so on.’

More of the TechRepublic post from Thoran Rodrigues


24
Jan 12

Inc. – Who Are You Talking To?

Is there anyone outside of your company challenging you to grow yourself and your business?

The “Master Mind Group” I am in is celebrating its 15th anniversary this year. This group of business owners and CXOs has been a source of incredible wisdom, insight, painful accountability and great personal growth.

I honestly wonder how anyone goes through the struggle of owning and running a business without one. My strong suggestion is that you don’t.

A Master Mind Group is another name for a peer group that works together to better each member. In business, user groups and associations often provide some of this collaboration. But that said, I have always gotten great benefit from business leaders not in my industry from their diverse experiences and often-complementary thinking.

Choosing a Group: What’s Important

Members are everything. They are more important than format or facilitator. You are looking for a group with which you have enough connection to develop trust, but you want enough diversity to get great value and insight. For me, this includes what I refer to as the three A’s:

More of the Inc. article from Tom Searcy


11
Jan 12

TechCrunch – What Startup To Build?

If you’re asking which startup to build, not whether to build, you probably have several half-baked ideas and don’t know which one to devote yourself to. Or you have no idea at all.

Max Levchin and Peter Thiel would tell you innovation is dead and that you should go work on real, world-changing, notable problems. They say too many young companies are solving small problems and creating features. TechCrunch writer Rip Empson would ask you to not build a copycat app. Paul Graham of Y Combinator would tell you to check out instead his list of 30 startup ideas he’s looking to fund.

Or programmer Chris Moyer would tell you, “If you are asking what startup to build, then maybe you are too focused on doing a startup. Find something you are so passionate about, that this isn’t a question. Then make that. Worry about the startup bit later.”

More of the TechCrunch post from Steve Poland


10
Jan 12

Fast Company – The Leadership Hall of Fame

We have spent a year looking at the most influential business books and authors. Here is a complete syllabus for an education in being a leader. Which are your favorites? And which leadership classics did we miss?

More of the Fast Company article from Kevin Ohannessian


09
Jan 12

CIO Insight – Making the Leap from CIO to CEO

A CIO turned CEO shares lessons learned as he climbed the C-Suite ladder.

These days you hear a handful of stories of CIOs making the jump to CEO. Once a rare occurrence, such a career move has now entered the realm of the possible for some executives. Although it’s certainly not an easy path, if executed correctly, it can be very rewarding. As a former CIO of a large technology company who recently became a CEO, I’d like to share my firsthand experience.

I’m now CEO of Numara Software, a provider of integrated IT management solutions. Before joining Numara, I was general manager of Enterprise Solutions and Cloud Management at CA Technologies, where I was responsible for the creation and development of a portfolio of cloud products and enterprise solutions. And, before that, I led CA’s Security Business Unit and served as the company’s CIO.

Why Make the Jump?

Becoming CEO was not the ultimate goal for me when I began my IT career. I was extremely lucky to have been given the opportunity to serve as CIO at CA Technologies. I learned more from that role than I ever could have imagined. Because every single process and department in the company relies on technology, CA CIOs play a role in all lines of business.

More of the CIO Insight article from Dave Hansen


05
Jan 12

DarkReading.com: The 7 Coolest Hacks Of 2011

Some hacks are epic not merely for their significance in IT security, but for their sheer creativity and novelty. They’re those in-your-face hacks that both entertain and educate, and crack those things we take for granted in our everyday lives.

For the fifth year in a row, Dark Reading has compiled an end-of-the-year list of the coolest hacks executed by those imaginative, inquisitive, and resourceful hackers who dare to go the distance to try some of the most unique — and sometimes bizarre — hacks.

Some of this year’s coolest hacks are downright chilling in that they could mean life or death, like the ones that tampered with the dosage dispensed by popular insulin pumps, or that remotely shut down the power on industrial control systems that run power plants. Others were both charming and precocious, like the 10-year-old hacker who found a major flaw in her favorite mobile gaming app after getting bored and looking for a way to progress further with it.

More of the Darkreading.com post from Kelly Jackson Higgins


04
Jan 12

Computerworld: IT managers are aloof, insular, says psychologist

Know anyone like this?

If they changed their ways, IT managers could have enormous impact on their organizations

Organizational psychologist Billie Blair IT managers and their staffs are different from the rest of us.

They view the world in terms of “us against them” and see others in an organization as pests or threats to their IT universe, says Billie Blair , who holds a doctorate in organizational psychology and heads Change Strategist Inc., a Los Angeles-based management consulting firm.

Organizational psychologists have an understanding of management and psychology. They use that knowledge to help firms and organizations understand behaviors that can impinge on the ability to implement required changes, said Blair.

More of the ComputerWorld post from Patrick Thibodeau