Understanding the cloud is critical to the future of business. Here’s a brief explanation of the three layers by which cloud services are delivered.
Cloud computing is one technology moving faster than almost all others toward becoming table stakes in enterprise IT. In 2017 alone, the public cloud services market is predicted to grow 18 percent, hitting a value of $246.8 billion, according to research firm Gartner.
Understanding the cloud can help business leaders make more strategic investments and remain competitive going forward. Cloud clarity starts with understanding the model itself.
As a service
According to 451 Research analyst Carl Brooks, for a technology solution to qualify as “as a Service,” it has to meet the National Institute of Standards and Technology (NIST) definition parameters, which he paraphrased as “self-service, paid on-demand, elastic, scalable, programmatically accessible (APIs), and available over the network.”
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“Susan doesn’t pull her weight. She’s always negative, people don’t like her.”
“Robert is just incompetent. Why am I asked to do my job well when he gets to skate by?”
“This department would be better off if Beth was fired, everyone knows it, what are you going to do about it?”
Tim Cole, now founder and CEO of The Compass Alliance, used to hear criticism like this regularly in a previous work environment. Tasked with taking over a department he admits had a “septic culture,” Cole stepped into a quagmire of low morale. There was legitimate debate on shutting the operation down,” he explains, “despite the contribution to profitability.”
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Modern CIOs hear an awful lot about the importance of engagement, but partnerships are a two-way street. Sometimes you need to tell people — whether that’s someone on your team, a line-of-business peer, or your boss — that their idea won’t work. What’s the best way to tell people they’re wrong? ZDNet hears from five CIOs.
1. Let people know quickly and remain open to new ideas
Juan Perez, CIO at UPS, says executives must tell people when they’re wrong, regardless of level. At the same time, Perez says relaying this information is a sensitive task. “The worst thing that can happen is that you come across as someone that is not respecting and valuing their opinions and views,” he says.
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For the most part, IT workers like their jobs: 79% claim they are satisfied with their positions (up from 73% in 2015) and a whopping 45% are “very satisfied,” according to the new industry report “Evaluating IT Workforce Needs.” However, there is one looming concern among these workers. One in four are worried that their skills could become obsolete, which probably includes anyone who fears automation (read: everyone) and anyone working in programming languages like Visual Basic, Flash, or even Ruby.
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44 percent of the 9,500 executives in 122 countries surveyed say they do not have an overall information security strategy; 48 percent do not have an employee security awareness training programme, and 54 percent don’t have an incident response process.
PwC has published its 2018 Global State of Information Security Survey (GSISS).
Executives worldwide acknowledge the increasingly high stakes of cyber insecurity. 40 percent of survey respondents cite the disruption of operations as the biggest consequence of a cyber attack; 39 percent cite the compromise of sensitive data; 32 percent cite harm to product quality, and 22 percent cite threat to human life.
Yet despite this awareness, many companies at risk of cyber attacks remain unprepared to deal with them. 44 percent say they do not have an overall information security strategy. 48 percent say they do not have an employee security awareness training programme, and 54 percent say they do not have an incident response process.
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2017 has been an extremely difficult year for much of North America. We were hit with hurricanes Harvey, Irma, and Mary in the southeast, and wildfires through much of the west. Other regions suffered their own disasters and challenges, as well.
Hurricane risk blankets the southern and eastern coasts. Landslides occur anywhere the ground is too soft with too many rainstorms. Even in areas not normally subject to coastal hurricanes, heavy rains can cause catastrophic flooding. High winds and atmospheric conditions cause tornadoes, particularly through the middle states. Tectonic fault lines slice through the core of of our nation, causing small and devastating earthquakes.
More of the ZDNet article from David Gerwitz
The business world is facing a period of rapid change with various emerging technologies, especially artificial intelligence and machine learning, expected to fundamentally change the structure of organizations and society. How might these developments impact the business continuity profession? Charles Boffin makes some suggestions…
Everyone agrees that business continuity will be changing over the next few years and into the foreseeable future; but, as with any other changing landscape, the future is never a specific of finely shaped object: it is a vision. For business continuity, the end vision is a fully resilient environment which means that things don’t fail and, if they do, they are resolved immediately with no loss of service. This general view of the future of our profession is fine as we build our technological credentials and capabilities, but there are three prime movers involved, and each requires a different response:
1. External factors that can be forecasted
This covers issues such bad weather, demonstrations and civil unrest, economic factors, viruses (human!) and other aspects where we can see events unfolding or likely to happen in a given place. In these cases, responses can be planned and contingencies created.
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Continuous integration and continuous delivery (CI/CD) and DevOps may be on many peoples’ minds these days, but there’s nothing particularly new about the concept — software shops should have put these concepts into action years ago. Instead, technology leaders should be now worrying about the futures of their businesses.
Photo: Joe McKendrick
That’s the view of Kelsey Hightower, staff developer advocate at Google Cloud Platform, who says too many IT leaders are debating how to manage IT operations and workflows, when their businesses are being hit with unprecedented disruption. “CI/CD is a done deal — like 10 years ago it was a done deal,” he said in a recent podcast with CTO Advisor’s Keith Townsend. “There is nothing to figure out in that domain. A lot of people talk about DevOps, and there may be some culture changes, in number of people who can do it or are allowed to do it. For me, that is the table stakes. CI/CD, DevOps; we have to say, listen, figure it out, or go work with another team outside this company to figure it out.”
More of the ZDNet article from Joe McKendrick
Artificial intelligence is no longer just a niche subfield of computer science. Tech giants have been using AI for years: Machine learning algorithms power Amazon product recommendations, Google Maps, and the content that Facebook, Instagram, and Twitter display in social media feeds. But William Gibson’s adage applies well to AI adoption: The future is already here, it’s just not evenly distributed.
The average company faces many challenges in getting started with machine learning, including a shortage of data scientists. But just as important is a shortage of executives and nontechnical employees able to spot AI opportunities. And spotting those opportunities doesn’t require a PhD in statistics or even the ability to write code. (It will, spoiler alert, require a brief trip back to high school algebra.)
More of the Harvard Business Review article from Kathryn Hume
ach year Sungard AS publishes a summary of its business continuity service invocations, providing useful insights into incident trends. Here Daren Howell presents four key trends from the most recent data.
It’s easy to take for granted or forget the extent to which our lives now rely upon technology that is always on. Every now and again, however, something happens to remind us of this reliance and it’s often an uncomfortable situation for everyone involved. As IT environments become increasingly complex, unfortunately these types of incidents are only going to increase.
Over the past few years, there has been a steady uptick in the number of instances that businesses have required recovery services, reversing what was a long-established downward trend. Businesses are facing an evolving threat landscape, with the increase in malicious cyber attacks, alongside changing working habits that have seen more flexible approaches to the workplace environment and the infiltration of different and more complex technologies such as Artificial Intelligence and the Internet of Things. It’s perhaps, therefore, unsurprising that the need for recovery support is on the rise, however it is not always for the reasons you would expect.
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