23
Oct 18

CIO.com – Shadow IT: the CIO’s perspective

Here’s a must-read for organizations dealing with rogue or shadow IT.

Should CIOs fear or endorse shadow IT? The CIO’s perspective may surprise you.

CIOs have many reactions to shadow IT. Some complain that IT is generally measured as a success only by delivering something the business wants. However, IT organizations can get caught up in just doing cost control, security and overarching governance.

With this context, CIOs say, it’s important to realize that shadow IT is not the problem. Instead, it is a symptom, real or perceived, that IT is not delivering what the business needs. While some CIOs suggest that if you have shadow IT, it means IT isn’t doing its job.

More of the CIO.com article from Myles F. Suer


08
Jun 18

CIO.com – 8 IT management productivity killers

From neglecting to prioritize key strategic initiatives to failing to adjust project estimates, weak IT management practices are threatening IT’s ability to get the job done.

There are two types of productivity killers in the modern workplace: small distractions that sap your focus and big productivity killers that push you into applying time and effort in all the wrong places. Like it or not, weak IT management practices are what cause the more significant productivity killers.

Following is a look at eight such practices that are derailing your IT department — and how to adjust for success.

1. Neglecting to prioritize strategic projects
IT has to put out fires on occasion. When the online banking servers go down, it’s an emergency. But panic situations tend to be rare. Instead, the steady stream of ad hoc questions and change requests from users are the more significant problem. Making users happy is a worthy goal, but you can easily fall victim to short-term thinking.

More of the CIO.com article from Bruce Harpham


28
Mar 18

Future of CIO – What are the Real Challenges of a CIO to Build a high-performing IT?

Information is permeating into every corner of the business, technology is often the driving force of digital disruptions. IT is impacting every business unit and is becoming the driver of business changes. The business paradigm is shifting from the industrial era with the scarcity of knowledge to an information-abundant digital era. And therefore, the role of IT in the current business environment should reflect such a significant shift. However, many traditional IT organizations are overloaded and understaffed, running at the transactional role and still get stuck at the lower level of the organizational maturity. What are the real challenges of a CIO to build a high-performing and high-mature digital IT?

The main part of the IT budget is sunk in the existing IT-systems for keeping the light on: “Keeping the light on” is always fundamental for running IT smoothly.

More of the FutureOfCIO post from Pearl Zhu


15
Feb 18

InformationWeek – For IT in 2018, Think Change and Change Again

Even with the ongoing new developments in core technologies, IT organizations are facing dramatic changes in how they work in 2018 as they embrace new business concepts and strategies.

We just might be at a point where IT professionals — from the overworked help desk staffer up to the CIO in the fancy office — long for the good old days. You remember those days, when technology, that “T” in IT, ruled the day.

That was when the to-do list was filled with tasks such as configuring hardware, testing compatibility of software packages, upgrading databases, responding to “stupid user” complaints, and fighting to keep hackers out of a system. Even the move to the cloud often was a bits and bytes and connections challenge. Today, a whole new layer of IT complexity has landed on top of all those pure tech issues.

More of the Information Week article from James M. Connolly


14
Feb 18

TechRepublic – How cloud computing surveys grossly underreport actual business adoption

According to RightScale’s 2018 State of the Cloud report, 66% of enterprises expect to spend at least 20% more on cloud this year. Ironically, those same expectations are almost certainly wildly off, as a whopping 97% admit to not being able to manage cloud costs. In other words, cloud is an even bigger deal than CIOs believe, because their developers keep pushing workloads into cloud providers.

Sending money to the clouds
It’s hard to turn off the flow of funds to the cloud—it’s simply too convenient. Polling close to 1,000 people, RightScale’s survey revealed that more than 25% of enterprises are now spending $6 million or more each year, with plans to grow that spending considerably in 2018:

More of the TechRepublic article from Matt Asay


02
Feb 18

CIO.com – The 12 biggest issues IT faces today

When CIOs aren’t being overwhelmed by data, they’re wondering who’s securing it. They’re dealing with the pressure of cutting costs while trying to stay nimble as they face difficulties with contractors and the challenges of moving data and services to the cloud. All the while, new threats emerge that require an evolving response.

From finding qualified IT pros to keeping them from jumping ship, a range of sticky technology and personnel issues are giving IT pros cold sweats.

With a host of new concerns in 2018 — and old standbys — where should CIOs be most focused? We’ve gathered insights from experts, the C-suite, recruiters, and those in the trenches to identify today’s top-of-mind concerns and how to deal with them.

More of the CIO.com article from Paul Heltzel


01
Jun 17

TechTarget – Enlightened shadow IT policy collaborates with users

A cloud-era shadow IT policy still needs to manage risk, but the era of “no way” is giving way to allow users quick access to the productivity apps they need.

Most IT departments have spent time rooting out the shadow, or non-IT-sanctioned, applications and systems in use within their organizations. Today, users find that cloud-based services not necessarily approved by IT enable them to quickly subscribe to applications and platforms that improve their collaboration and productivity. That advantage is prompting IT organizations to rethink how to work with users rather than have a shadow IT policy that is in full-out combat against apps that haven’t been fully blessed by the enterprise and could introduce security risks.

More of the TechTarget article from Sandra Gittlen


10
Aug 16

ZDNet – Half of all cloud services outside of IT departments, but IT is getting wiser

A new study from the esteemed Ponemon Institute says we still aren’t doing nearly enough to protect enterprises in the cloud.

For starters, the survey of 3,476 IT and IT security practitioners, commissioned by Gemalto, a digital security vendor, finds that half of all cloud services and corporate data stored in cloud are not controlled by IT departments. So, there’s a lot of cloud activity among business units that’s potentially not vetted or governed.

However, IT departments are getting a better handle on things, the survey also shows. Fifty-four percent of respondents are “confident” that the IT organization knows all cloud computing applications, platform or infrastructure services in use – a nine percent increase from a similar survey from 2014.

The survey doesn’t spell out how and why IT is getting a better grip on shadow cloud adoption. It may be assumed that there are more policies in place and greater communication and collaboration on best practices. IT may be getting more active in its evolving role as cloud broker or service provider to the enterprise, providing catalogs or directories of vetted services available to business users.

More of the ZDNet post from Joe McKendrick


01
Aug 16

TheWHIR – Nearly Half of All Corporate Data is Out of IT Department’s Control

Many organizations are not responding to the continuing spread of “Shadow IT” and cloud use with appropriate governance and security measures, and more than half do not have a proactive approach, according to research released Tuesday. The 2016 Global Cloud Data Security Study, compiled by the Ponemon Institute on behalf of Gemalto, shows that nearly half of all cloud services (49 percent) and nearly half of all corporate data stored in the cloud (47 percent) are beyond the reach of IT departments.

The report is drawn from a survey of more than 3,400 IT and IT security practitioners from around the world. It shows only 34 percent of confidential data on SaaS is encrypted, and members of the security team are only involved in one-fifth of choices between cloud applications and platforms.

IT departments are making gains in visibility, with 54 percent saying the department is aware of all cloud applications, platforms, and infrastructure services in use, up from 45 percent two years ago. Also, the number of respondents saying it is more difficult to protect data using cloud services fell from 60 to 54 percent, however those gains were offset by more broadly reported challenges in controlling end-user access.

More of the WHIR post from Chris Burt


22
Jul 16

ManageEngine – Bimodal IT- Double the action, twice as fun

Christopher Reeve, Brandon Routh, and Henry Cavill are all big names and share one thing in common. What connects them is the fictional superhuman bimodal character they have all embodied. And who doesn’t love that character? He’s Superman. He can do it all.

In one mode, he falls well within most conventional norms and fits perfectly into a world of indifference and acceptance. In his other mode, though, he’s a symbol of change. He’s something the world has never seen before, and something the world agrees with. His kind of change is good. His kind of change brings hope.

Now let’s bring IT into this picture. What can IT folks learn from him? And how can they harness that hope? It’s simple—go bimodal. Stability is a must and change is unavoidable. But that doesn’t mean that both can’t coexist. In fact, Gartner predicts that by 2017, 75 percent of IT organizations will have a bimodal approach. In this approach, mode one is about legacy and predictability, leading to stability and accuracy. Mode two is about innovation and exploration, which lead to agility and speed.

More of the ManageEngine article from Ravi Prakash