28
Jul 17

The Register – Healthcare dev fined $155 MEEELLION for lying about compliance

A health records software company will have to pay $155m to the US government to settle accusations it was lying about the data protection its products offered.

The Department of Justice said that eClinicalWorks (eCW), a Massachusetts-based software company specializing in electronic health records (EHR) management, lied to government regulators when applying to be certified for use by the US Department of Health and Human Services (HHS).

According to the DoJ, eCW and its executives lied to the HHS about the data protections its products use. At one point, it is alleged that the company configured the software specially to beat testing tools and trick the HHS into believing the products were far more robust and secure than they actually were.

More of The Register article from Shaun Nichols


27
Jul 17

SearchDataCenter – Distributed data centers boost resiliency, but IT hurdles remain

Distributed data center architectures increase IT resiliency compared to traditional single-site models, with networking, data integrity and other factors all playing critical roles.

Architectures that span distributed data centers can reduce the risk of outages, but enterprises still must take necessary steps to ensure IT resiliency.

Major data center outages continue to affect organizations and users worldwide, most recently and prominently at Verizon, Amazon Web Services, Delta and United Airlines. Whether it’s an airline or cloud provider that suffers a technical breakdown, its bottom line and reputation can suffer.

More of the SearchDataCenter article from Tim Culverhouse


12
Jun 17

HBR – The Behavioral Economics of Why Executives Underinvest in Cybersecurity

Determining the ROI for any cybersecurity investment, from staff training to AI-enabled authentication managers, can best be described as an enigma shrouded in mystery. The digital threat landscape changes constantly, and it’s very difficult to know the probability of any given attack succeeding — or how big the potential losses might be. Even the known costs, such as penalties for data breaches in highly regulated industries like health care, are a small piece of the ROI calculation. In the absence of good data, decision makers must use something less than perfect to weigh the options: their judgment.

But insights from behavioral economics and psychology show that human judgment is often biased in predictably problematic ways. In the case of cybersecurity, some decision makers use the wrong mental models to help them determine how much investment is necessary and where to invest. For example, they may think about cyber defense as a fortification process — if you build strong firewalls, with well-manned turrets, you’ll be able to see the attacker from a mile away.

More of the Harvard Business Review post from Alex Blau


06
Jun 17

Data Center Knowledge – Most Data Center Outages aren’t Caused by Tech Failure

Many critical industries such as nuclear energy, commercial and military airlines—even drivers’ education—invest significant time and resources to developing processes. The data center industry … not so much.

That can be problematic, considering that two-thirds of data center outages are related to processes, not infrastructure systems, says David Boston, director of facility operations solutions for TiePoint-bkm Engineering.

“Most are quite aware that processes cause most of the downtime, but few have taken the initiative to comprehensively address them. This is somewhat unique to our industry.”

Boston is scheduled to speak about strategies to prevent data center outages at the Data Center World local conference at the Art Institute of Chicago on July 12. More about the event here.

More of the Data Center Knowledge article from Karen Riccio


02
Jun 17

Continuity Central – Revamping the business continuity profession: a response

Recently, Continuity Central published ‘Revamping the business continuity profession’; an article in which Charlie Maclean-Bristol looked at challenges faced by business continuity professionals and offered his suggestions for revamping the discipline. Here, David Lindstedt and Mark Armour, developers of the Adaptive Business Continuity methodology, offer their response to the article:

David Lindstedt: Naturally, most folks starting to embrace Adaptive Business Continuity will agree that traditional business continuity methods are not working and it’s time for a change. I totally agree that ‘resilience’ will not be the ‘savior’ of business continuity. As Charlie correctly points out, resilience is an inter-discipline, not a discipline on its own. A business continuity practitioner could run it, but so could anyone from any of the inter-disciplines like ERM, EM, IT DR, etc. The chief concern with resilience will always be: what are the boundaries to what gets included (individual personal psychology to environmental sustainability to the entire content of a MBA program?) and how do you measure its effectiveness?

More of the Continuity Central article


03
May 17

ZDNet – Cloud v. Data Center: Key trends for IT decision-makers

Cloud-based compute, networking and storage infrastructure, and cloud-native applications, are now firmly on the radar of CIOs — be they in startups, small businesses or large enterprises. So much so that, whereas a few years ago the question facing them was “Which workloads should I move to the cloud?”, it’s now becoming “Which, if any, workloads should I keep on-premises?”. While most organisations will probably end up pursuing a hybrid cloud strategy in the medium term, it’s worth examining this turnaround, and the reasons behind it.

The general background, as ZDNet has explored in recent special features, is the competitive pressure for organisations to undergo a digital transformation based on cloud-native applications and methods such as DevOps, in pursuit of improved IT and organisational performance.

More of the ZDNet article from Charles McLellan


01
May 17

Arthur Cole – The Reality of an Intelligent IoT

The Internet of Things (IoT) may be barely off the ground, but developers are already looking for ways to imbue the technology with high degrees of intelligence.

On one level, an intelligent IoT is a reason unto itself given that the scale and complexity of the data environment is beyond the capabilities of today’s management tools. But ultimately, the expectation is that much of the IoT will govern itself, and that includes the basic interactions between systems and users.

Zebra Technologies’ Tom Bianculli gave eWeek a good overview of all the ways in which intelligence is likely to affect the IoT. From the intelligent enterprise itself, capable of dynamic data streaming, real-time analytics and self-managing applications, to advances in health care, transportation, retail and virtual every other industry, the intelligent IoT has the potential to revolutionize the way we live, work and play.

More of the IT Business Edge article from Arthur Cole


26
Apr 17

Data Center Knowledge – Busy in the Data Center? Here’s How to Make Time for Learning

Continuing education should be a top priority for anyone involved with data centers or the entire IT field for that matter. It’s especially important in industries such as healthcare for example. While new technologies and approaches don’t always save lives, they can certainly alter the landscape of the market. Times change, and so should you. While we may agree that continuing education is fundamental to both organizational success and the development of one’s career, it’s not always easy to fit it into a busy schedule.

Keep in mind, continuing education does not have to mean an additional university degree or even a new certification. Your CE approach can take a number of different forms.

More of the Data Center Knowledge article from Karen Riccio


24
Apr 17

Baseline – How Digital Strategy Gaps Hurt Customer Experience

The vast majority of companies recognize that digital customer experiences (CX) represent a make-or-break proposition in terms of competitive differentiation, but digital strategy shortcomings are limiting their ability to deliver, according to a recent survey from Dimension Data. The resulting “Global Customer Experience Benchmarking Report” indicates that very few organizations are able to connect all CX channels. Most, in fact, still rely on dated resources such as telephone and email communications to support customers. Very few consider their company’s digital business strategy optimized. And, while most said customer analytics and connected customer journeys will greatly affect CX for the near future, the majority of businesses do not collect data to review and improve customer journey patterns. “The digital dilemma is deepening, and organizations need to choose a path between digital crisis or redemption,” said Joe Manuele, Dimension Data’s group executive for CX and collaboration.

More of the Baseline slide show from Dennis McCafferty


11
Apr 17

Data Center Knowledge – Finding the Sweet Spot for Your Data Center

There’s certainly no shortage of options for expanding data center capacity these days. You can renovate an existing facility or add a modular unit onsite or offsite, build one from scratch, lease data center space, or move non-critical data and applications off your servers and into a cloud … and just about any combination of the above.

Which scenario is right for your company? Whatever makes the most sense for the business, said HPE’s Laura Cunningham during her Data Center World session, “Finding the Sweet Spot for Your Data Center.”

So, it’s imperative to know the future direction and financial preferences of your company before meeting face-to-face with a CIO, CEO or CFO to ask approval for any IT project.

More of the Data Center Knowledge post from Karen Riccio