15
May 17

CIO insight – Why So Much of a CIO’s Day Is Devoted to Security

65% of network and systems admins struggle to determine whether app issues are caused by the network, systems or apps, while 53% run into difficulties measuring latency and delay problems when troubleshooting apps.

A growing number of CIOs, other technology leaders and IT professionals are spending a considerable amount of their time troubleshooting security-related issues, according to a recent survey from Viavi Solutions. The resulting report, “State of the Network Study,” reveals that a significant number of survey respondents are spending a quarter of a standard work week on the detection and mitigation of threats. One of the trend-drivers is that email and browser-based malware has increased over the past 12 months, as has the overall sophistication of attack methods. “Enterprise network teams are [devoting] more time and resources than ever before to battle security threats,” said Douglas Roberts, vice president and general manager of the enterprise and cloud business unit for Viavi Solutions. “Not only are they faced with a growing number of attacks, but hackers are becoming increasingly sophisticated in their methods and malware. Dealing with these types of advanced persistent security threats requires planning, resourcefulness and greater visibility throughout the network to ensure that threat intelligence information is always at hand.

More of the CIO Insight slideshow from Dennis McCafferty


05
May 17

Greylock – The New Moats

Why Systems of Intelligence are the Next Defensible Business Model

To build a sustainable and profitable business, you need strong defensive moats around your company. This rings especially true today as we undergo one of the largest platform shifts in a generation as applications move to the cloud, are consumed on iPhones, Echoes, and Teslas, are built on open source, and are fueled by AI and data. These dramatic shifts are rendering some existing moats useless and leaving CEOs feeling like it’s almost impossible to build a defensible business.

In this post, I’ll review some of the traditional economic moats that technology companies typically leverage and how they are being disrupted. I believe that startups today need to build systems of intelligence — AI powered applications — “the new moats.”

More of the Greylock article from Jerry Chen


01
May 17

Arthur Cole – The Reality of an Intelligent IoT

The Internet of Things (IoT) may be barely off the ground, but developers are already looking for ways to imbue the technology with high degrees of intelligence.

On one level, an intelligent IoT is a reason unto itself given that the scale and complexity of the data environment is beyond the capabilities of today’s management tools. But ultimately, the expectation is that much of the IoT will govern itself, and that includes the basic interactions between systems and users.

Zebra Technologies’ Tom Bianculli gave eWeek a good overview of all the ways in which intelligence is likely to affect the IoT. From the intelligent enterprise itself, capable of dynamic data streaming, real-time analytics and self-managing applications, to advances in health care, transportation, retail and virtual every other industry, the intelligent IoT has the potential to revolutionize the way we live, work and play.

More of the IT Business Edge article from Arthur Cole


28
Apr 17

IT Business Edge – Perception or Reality: Your Security System Is Probably Weaker Than You Think

How confident are you about your cybersecurity operations? If you are like the vast majority of respondents in Arctic Wolf Networks’ recent survey, you are highly confident in your cybersecurity defenses.

However, the perception of cybersecurity operations doesn’t match the reality for these mid-market companies. While 95 percent of the respondents think their security posture is well above average and 89 percent think their security systems are combatting attacks, large majorities also admit that they aren’t able to stop certain types of threats and they are so overwhelmed with the breadth of overall IT that security isn’t given the attention it deserves. In a formal statement, Brian NeSmith, CEO of Arctic Wolf Networks, said:

Most mid-market enterprises believe they are safe because they have the traditional perimeter defenses in place. This falls far short of what’s needed for rigorous security in today’s complex threat environment. The challenge smaller enterprises face is that they have all the same security issues as large enterprises with only a fraction of the budget and less specialized personnel.

More of the IT Business Edge post from Sue Marquette Poremba


27
Apr 17

Harvard Business Review – What to Do About Mediocrity on Your Team

What are you doing to stop the diligent pursuit of mediocrity in your business?

The toughest test of a manager is not how they deal with poor performance — it’s how they address mediocrity.

I’ve been struck over the years watching executives opine in public about the need for “accountability” and “high performance,” then complain helplessly in private about one or two middling members of their own team. You have no moral authority to ask other managers to hold people accountable if you’re not doing so yourself. Are you sure you’re doing enough to push for high performance? What do you do when someone’s work is good but not great? How many employees do you have whose performance isn’t bad enough for termination, but whom you’d pass on if you could get a do-over on hiring them?

Unfortunately, if you’re hoping for a silver bullet to address a mediocre performer, I have little to offer. Chronic mediocrity is a symptom of ineffective leadership, not anemic personnel.

More of the Harvard Business Review post from Joseph Grenny


26
Apr 17

Data Center Knowledge – Busy in the Data Center? Here’s How to Make Time for Learning

Continuing education should be a top priority for anyone involved with data centers or the entire IT field for that matter. It’s especially important in industries such as healthcare for example. While new technologies and approaches don’t always save lives, they can certainly alter the landscape of the market. Times change, and so should you. While we may agree that continuing education is fundamental to both organizational success and the development of one’s career, it’s not always easy to fit it into a busy schedule.

Keep in mind, continuing education does not have to mean an additional university degree or even a new certification. Your CE approach can take a number of different forms.

More of the Data Center Knowledge article from Karen Riccio


25
Apr 17

Baseline – IT Pros Spend Much of the Day Handling Emergencies

Think that unplanned IT work is not a big problem? Here are hard numbers on the impact of unplanned work on the average IT professional. 29% of every day, and five times longer to resolve issues as compared to identifying issues. How are you reducing unplanned work?

It’s no secret that IT professionals have to cope with many unexpected situations during the workday. Unpredictability comes with the territory as digital enterprises become more sophisticated and complicated. But what might be surprising is the amount of time those unplanned activities consume every day: almost one-third of working hours. That’s among the key findings of “The 1E 2017 IT Incident Response Report,” a survey of IT professionals conducted by 1E, a provider of software lifecycle automation solutions. The study shows that operational issues such as outages and troubleshooting take up the most time, followed by help desk issues. Sumir Karayi, founder and CEO of 1E, found the amount of time spent on unplanned incidents surprising.

More of the Baseline article from Eileen McCooey


24
Apr 17

Baseline – How Digital Strategy Gaps Hurt Customer Experience

The vast majority of companies recognize that digital customer experiences (CX) represent a make-or-break proposition in terms of competitive differentiation, but digital strategy shortcomings are limiting their ability to deliver, according to a recent survey from Dimension Data. The resulting “Global Customer Experience Benchmarking Report” indicates that very few organizations are able to connect all CX channels. Most, in fact, still rely on dated resources such as telephone and email communications to support customers. Very few consider their company’s digital business strategy optimized. And, while most said customer analytics and connected customer journeys will greatly affect CX for the near future, the majority of businesses do not collect data to review and improve customer journey patterns. “The digital dilemma is deepening, and organizations need to choose a path between digital crisis or redemption,” said Joe Manuele, Dimension Data’s group executive for CX and collaboration.

More of the Baseline slide show from Dennis McCafferty


13
Apr 17

Arthur Cole – The New Cloud and the Old Data Center

What do your business requirements tell you about your best data center or cloud solution?

The more things change, the more they stay the same. It’s a trite saying but appropriate for today’s cloud infrastructure market, which seems to be evolving along much the same vendor-defined trajectory as the data center before it.

According to new data from Synergy Research Group, the top three vendors duking it out for cloud dominance are … wait for it … Dell EMC, Cisco and HPE. This may come as a surprise to some, considering commodity manufacturers in the APAC region are supposed to be taking over. But according to the company’s research, the new Big Three each hold about 11.5 percent of the market, while an equal share went to multiple ODMs in the Pacific Rim. Microsoft and IBM each held smaller shares, which means that more than a third of the market is divvied up between numerous small to medium-sized vendors.

More of the IT Business Edge post from Arthur Cole


12
Apr 17

Egon Zehnder – How Digital Transformation Changes Functional Leadership

Do you think your organization can meet the three challenges below? Thanks to my colleague David Birks for a heads-up on this article.

Disruptive technological change is the new reality. In retail, Amazon will now deliver almost anything in two days – and in some cases, two hours. In hospitality, Airbnb leverages social media to create brand loyalty that extends beyond individual trips. In financial services, a generation of nimble fintech ventures are offering products that are setting new standards in speed, convenience and flexibility. And the list goes on.

Legacy organizations must respond – or risk their survival. While each organization will transform itself in a different way, each transformation is certain to have digital at its core, because digital is driving the changes in consumer expectations, markets and products. But successfully making the transition from analog to digital is much more than a matter of moving services online or developing a social media strategy; true digital transformation requires a new approach not merely within business units, but across the entire organization and its functions (see Figure 1).

More of the Egon Zehnder post