Continuity Central – Future business continuity: how technology and strategy improvements will impact the profession

The business world is facing a period of rapid change with various emerging technologies, especially artificial intelligence and machine learning, expected to fundamentally change the structure of organizations and society. How might these developments impact the business continuity profession? Charles Boffin makes some suggestions…

Everyone agrees that business continuity will be changing over the next few years and into the foreseeable future; but, as with any other changing landscape, the future is never a specific of finely shaped object: it is a vision. For business continuity, the end vision is a fully resilient environment which means that things don’t fail and, if they do, they are resolved immediately with no loss of service. This general view of the future of our profession is fine as we build our technological credentials and capabilities, but there are three prime movers involved, and each requires a different response:

1. External factors that can be forecasted

This covers issues such bad weather, demonstrations and civil unrest, economic factors, viruses (human!) and other aspects where we can see events unfolding or likely to happen in a given place. In these cases, responses can be planned and contingencies created.

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