A recent IDG survey shows CIOs and IT managers have a renewed concern for operational security and improved customer experience.
The priorities of CIOs and their IT budgets have undergone a rollercoaster journey since the outbreak of the Great Recession 2008. In the midst of the downturn, for example, cutting costs was frequently top of mind for the beleaguered IT manager.
In mid-2009, InformationWeek noted that IT managers “had stopped cutting IT budgets” and might be contemplating “spending a bit more” in 2010.
If budget issues were successfully addressed, then the challenge of aligning IT with the business was a frequent mantra of IT managers asked to express where their priorities lay during the 2010-2013 era, according to InformationWeek research.
In 2014 and 2015, however, IT’s focus shifted significantly again, according to an IDG Research report, in a survey sponsored by Datalink, a data center transformation consulting service.
The survey, “The Importance of Linking Outcomes to IT Investment Strategy,” found that holding down costs remains a concern, and named IT’s new priorities and emphases. Compiled at the end of 2015, the report offered a snapshot of how IT’s outlook had changed over the previous two years as IT staff entered 2016.
More of the Information Week post from Charles Babcock