HBR – What Do People — Not Techies, Not Companies — Think About Artificial Intelligence?

In 1942 the author and professor Isaac Asimov introduced his Three Laws of Robotics, one of the most well-known attempts to establish workable rules integrating artificial intelligence, or AI, into society. Since then, many science fiction writers, philosophers, scientists, and others have grappled with the pros and cons of AI.

This attention has only increased. Just this September, five of the largest tech companies teamed up to create a coalition, the Partnership on Artificial Intelligence to Benefit People and Society, to assure people that AI was not about creating killer robots. And earlier this month, under President Obama’s leadership, the White House issued a report, “Preparing for the Future of Artificial Intelligence,” discussing AI’s possible applications and how it is likely to impact society, for better or worse.

What we have heard less of, however, is what everyday consumers think about AI’s potential and pitfalls, about whether AI will help or hurt the world. We decided to ask.

More of the Harvard Business Review article from Leslie Gaines-Ross