Have we all been caught asleep at the capacity planning wheel? Business users today want, and expect new IT services to be delivered in the blink of an eye, the necessary resources provisioned instantly, and changes made “on demand”. But such IT flexibility requires that physical resources, server, storage and networking are ready to be allocated when required. The need for capacity planning has never been greater, yet a recent survey tells us that few organisations have the capabilities they need.
Furthermore, ‘overprovision and forget’ remains a common approach that elevates IT procurement and operational costs at a time when money is tight.
Business services at risk
Every organisation relies on instant availability to a wide range of IT services, from relatively predictable essential everyday functionality provided by key business applications to customer facing systems whose usage may be highly variable. In some environments, such as development and test systems, they also have to operate on a more ad hoc basis with unpredictable resource requirements. For some IT solutions, such as DR, the hope is that the resources required will never be used, but the potential impact of them kicking in needs to be accounted for.