Continuity Central – Majority of organizations experience downtime and service degradation due to IT capacity issues

Super interesting research on the hidden troubles associated with IT capacity.

Sumerian has published the results of its latest research, in conjunction with analyst house Freeform Dynamics. The research revealed a genuine mismatch between the IT infrastructure that businesses have in place versus what they actually need , supporting the widely held view that there is significant overspend on server capacity across industries. Worryingly, it also revealed a total mismatch between the capacity management tools and processes currently in place versus those needed to deal with this issue.

Key highlights of the research include:

76 percent of IT professionals resort to overprovisioning IT infrastructure in order to avoid capacity related issues
‘Overprovision and forget’ remains the most common approach amongst IT professionals, with the vast majority relying heavily or partially on instinct and vigilance (90 percent), system alerts and alarms (86 percent), and a range of ad hoc tools and practices (73 percent), to manage capacity in a very reactive way. As a result, less than one in five (18 percent) rated their capacity planning practices for their overall IT system resources as ‘very effective’, with others admitting they were less than ideal (54 percent), or wholly inadequate (21 percent).

More of the Continuity Central article

Leave a Reply

Your email address will not be published. Required fields are marked *