CIOs give themselves and their employees high marks for delivering upon needed business outcomes, but they also admit that they’re losing control over significant tech purchase decisions to the business side, according to a recent survey from Logicalis US. More than ever, finding reveal, line-of-business (LOB) managers circumvent CIOs and tech employees in acquiring tech apps and solutions, thus cultivating a shadow IT culture. This creates issues with respect to both tech governance and security assurance, and CIOs now feel pressured to transform their roles from that of technologist to what’s emerging as “internal service provider” to counter shadow IT.
More of the CIOInsight slideshow from Dennis McCafferty
Tags: shadow it