IDG News Service – Trends come and go in the technology industry but some things, such as IT system failures, bloom eternal.
“Nothing has changed,” said analyst Michael Krigsman of consulting firm Asuret, an expert on why IT projects go off the rails. “Not a damn thing.”
“These are hard problems,” he added. “People mistakenly believe that IT failures are due to a technical problem or a software problem, and in fact it has its roots into the culture, how people work together, how they share knowledge, the politics of an organization. The worse the politics, the more likely the failure.”
Here’s a look at some of this year’s highest-profile IT disasters.
Healthcare.gov: By now everyone knows about the health insurance shopping website’s problems upon the Oct. 1 go-live, when many users couldn’t access the system and only about 30 percent were actually able to sign up for health care.